Please understand that when you forget or cancel your appointment without giving your stylist enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a cancellation fee will apply.
We do understand that sometimes it is necessary to reschedule or cancel appointments. Therefore, please give us at least 24 hours notice prior to changing or canceling and we will gladly handle your reservation and waive our cancellation fee. If you reschedule or cancel your appointment within 24 hours of your appointment time your credit card on file will be charged 25% of the full price of all scheduled service(s). If you do not show up for your appointment, your credit card on file will be charged for 50% all scheduled service(s).